top of page
  • What are the bits in the soap for?
    The soaps are made with infused and blended botanical herbs and plants. The bars are designed to have some of the raw ingredients to exfoliate the skin. The bits are good for you!
  • Where do you deliver to?
    UK only, hand delivery is also available within a certain distance.
  • Are there any harmful chemicals used?
    No, all natural, organic, plant based products. Any colourings used are safe for the skin and will not cause harm inhaled as a vapour. Even our diffusers are made with zero alcohol.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Will the bits on my candle catch fire?
    The candles are topped with selected herbs, flowers and barks. These items have been soaked and should not burn when the candle is alight. If any do light do not blow out and leave to naturally distinguish.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • What if my candle has burnt unevenly?
    It can happen sometimes! if your candle does not burn effectively and wax resumes when the wick has burnt out please see our returns policy.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
bottom of page